Policies

Cancelation Policy:

Cancel by 3 PM local hotel time at least 72 hours prior to arrival to avoid a 1 night(s) cancel penalty charge.

Privacy Policy:

We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  We will not sell your personally identifiable information to anyone.

Security Policy:

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy:

All refunds will be provided as a credit to the credit card used at the time of stay within five (5) business days upon agreement of disputed charges.  Any merchandise purchased, items from The Market,  must be returned with a receipt to receive a refund.

Returning of Forgotten Items Policy:

Items that we deem of importance, i.e. jewelry, children toys, clothing (not undergarments) will be held for 30 days from date of checkout.  Upon request items can be shipped to the address on file.  All shipping costs will be charged to the card that is on file for that room.  A copy of the receipt for the shipping costs will be included with the returned item.